Director of Product & Design

As Product and Design Director at Everest, I led strategic initiatives that deliver exceptional results across our diverse client base, from established enterprises to dynamic startups.
As a senior leader in the organisation, I set direction bringing innovation, product mindset and user-centricity to the core of the business. My proudest achievement is to have built a high-performing team of over 30 designers and product specialists across 3 countries, fostering their growth and contributing to Everest’s overall success.
I also get to build amazing products and drive innovation for some of the biggest brands in Australia, with a strong focus on AI, customer and innovation. Check out the case studies of some of my favourite work we have delivered to our clients:

AI and innovation examples

(external link to Everst case studies)

Heatseeker: AI product

Build and directed the team to define the product strategy for Heatseeker, an innovative tool using AI to validate value propositions and run experiments. We built it iteratively, embracing agile principles and experimenting to rapidly achieve product market fit. The result? “Best Product” at Something Digital 2024.

Coach Welly : AI product

We partnered with Coach Welly to launch their innovative health engagement platform, addressing the challenge of scalable, personalized wellness solutions with AI-powered engagement, resulting in significant client engagement and industry recognition, including the 2024 Fitness & Fit Tech Innovation Award.

Canva: AI Innovation

We worked with Canva to define and built one of the first AI agents on Atlassian’s Rovo platform. I led the crossfuncitonal team collaborating with Canva and Atlassian to create a compelling solution that can seamless be access from within Atlassian suit to create integrated images, whiteboards & presentations.

Deeligence: AI Product

From initial concept to market launch, I drove the design and product team of Deeligence, an AI-powered tool that streamlines legal due diligence. This exciting journey saw Deeligence grow into one of Australia’s most promising legal tech startups, culminating in the “Best Legal Innovation 2024” award.

Bupa : Corporate Innovation

We partnered with Bupa to define and build an innovative tool to drives organisational change and customer centric continual improvement across the organisation: The Listening app. Our iterative approach ensured an outstanding user experience, improved business processes and increase executive engagement.

T-EDI Standards : Diversity, Equity and Inclusion

In a rapid two-month collaboration with T-EDI Standards, I directed the conceptualisation, design and development of a platform dedicated to driving the adoption of equity, diversity, and inclusion standards within the technology sector.

+250

Total employees @ Everest

30

Design and Product team size

3

Countries: Australia, India & Malaysia

3

Segments: Enterprise, Scale ups & Startups

My role at Everest

Where vision meets execution: Building high-performing teams, crafting exceptional products, and driving Everest strategy.

My impact at Everest

PRACTICE BUILD

Build from scratch the design and product practices

GROWTH FRAMEWORK

Create and  implement modular framework to ensure continuous growth

DESIGN MATURITY

Transform design from producers (interface) to strategic impact

WAYS OF WORKING

Ways of working for collaboration and continuous discovery

ORG STRUCTURE

Customer oriented organisational design restructure 

EDUCATION

Design, product and innovation workshops and education programs

Building a AI enabled high performing team

Successfully built and led a high-performing team of 30+ designers and product specialists across 3 countries, starting from the ground up. Fostered a collaborative and innovative culture, enabled by AI, that is delivering  exceptional results to our clients.

Growth framework to drive innovation and performance

Defined and implemented a growth framework as part the  strategy to empowers teams and fosters continuous learning:

  • Modular Framework: Aligns skills with project needs.
  • Growth Cycles: Enable rapid adaptation and scaling.
  • Distributed Coaching: Personalized support for growth.
  • Continuous Learning: Cultivates expertise and innovation.
  • Cross-Functional Excellence: customer centric collaborative practices.

Strategic impact across industries

Elevated design’s strategic impact for diverse clients across enterprise, scale-up, and startup, in a broad range of industries. Partnered with client leadership teams to define and deliver transformative strategies and solutions, resulting in measurable business outcomes.

Transforming ways of working to drive impact

Empower cross-functional teams with a collaborative, continuous discovery methodology. Improve workflows, drive impact, and deliver impactful solutions for diverse clients through continuous discovery and experimentation, all while balancing desirability, technical feasibility, and business viability.

Organisational design definition

As part of the senior leadership team, defined and roll out of a matrix organizational structure with consumer-centric crews at the core, enabling agile cross-functional collaboration and fostering a customer-first approach.

Workshops and training

Passionate about democratizing knowledge, I actively lead workshops and training sessions as part of Everest Academy, sharing insights on innovation, product, and design across diverse sectors.

Startups education series

Strategy definition workshops

Innovation series